Warranty

Technical Questions?


E-mail Us
RMA@sonicalert.info

or leave us a voicemail with the above information. You will receive a call back within 24 hours.

Voice Mail: 1 (888)-864-2446

Sonic Alert Warranty/ Repair Services


You must obtain a Return Authorization before sending the product to us for repair.

will need the following to process warranty claims

  • Name
  • Address
  • proof-of-purchase #, showing model and the date of purchase
  • Phone number and e-mail address
  • Company the product was purchased from
  • Description of the needed repair

for expedited service

E-mail Us

RMA@sonicalert.info


or leave us a voicemail with the above information. You will receive a call back within 24 hours.

1 (888)-864-2446

SonicAlert.com Returns


SonicAlert.com has a 30-day return policy on all products bought on SonicAlert.com

Please send all Sonic Alert return requests to Laura@sonicalert.com and provide the following information. Once approved we will send you a return authorization with instructions on how and where to send the product back. Upon receiving the product you will be credited for the purchase.


  • Name
  • Proof of Purchase/ Order confirmation
  • Reason for return

Sonic Alert & Geemarc limited warranty Policy


Sonic Alert signaling Products: Sonic Alert products (except Sonic Boom Alarm clocks not including SB1000 model) are warranted against manufacturing defects in materials and workmanship for a period of five (5) years from date of purchase. Within this period Sonic Alert will repair or replace at our option your product without charge for parts or labor. Sonic Alert reserves the right to replace discontinued products with a similar like product if customer’s product is no longer available. Simply send your product (postage paid) and a copy of your sales receipt as proof of purchase to the address obtained with your RA number.

Sonic Boom Alarm Clocks: Sonic Boom Alarm Clocks (except Sonic Boom SB1000 model) are warranted against manufacturing defects in materials and workmanship for a period of one (1) year from date of purchase. Within this period Sonic Alert will repair or replace at our option your product without charge for parts or labor. Sonic Alert reserves the right to replace discontinued products with a similar like product if customer’s product is no longer available. Simply send your product (postage paid) and a copy of your sales receipt as proof of purchase to the address obtained with your RA number.

Geemarc Products: Geemarc Products are warranted against manufacturing defects in materials and workmanship for a period of one (1) year from date of purchase. Within this period Sonic Alert will repair or replace at our option your product without charge for parts or labor. Sonic Alert reserves the right to replace discontinued products with a similar like product if customer’s product is no longer available. Simply send your product (postage paid) and a copy of your sales receipt as proof of purchase to the address obtained with your RA number.